Save time. Build loyalty.
Grow your business.

Online, over the phone, 24/7/365 — whenever and however customers need answers,
Ruby is always there.

Ruby Receptionists collage of employees and customers

Grow your business.​

Deliver personalized experiences.

Build customer loyalty.

Stay connected anywhere, anytime.

Live virtual receptionists

& chat 24/7/365.

Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on.

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From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation.

Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included.

Avoid interruptions while you’re on the go. Let Ruby handle appointment confirmations and scheduling. You can even change your availability status anytime.

Let Ruby cover lunch breaks, sick days, and extended hours for in-house staff. Free up valuable real people power for other essential work.

  We’re in it for you to win it.

Live Virtual Receptionists

24/7 Live Chat

Meet Ruby

Learn about all the little ways Ruby can make a big difference for your business.

calls answered every day.
chats sent each month.
0 +
13,000+ businesses trust Ruby.

You’ll the Ruby app.

Send calls to Ruby, straight to you, or any other number you choose with Call Forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

Show your business number as your caller ID when you make calls from the app, send and receive text messages, and keep your personal number private.

Work from anywhere, never miss an opportunity, and make a great impression.

Ruby mobile app dashboard showing options to hold calls, change call handling instructions, check activity, and more
Ruby mobile app screen showing call, text, and voicemail activity
Ruby mobile app screen showing text conversation with client
Ruby mobile app screen showing usage and billing activity

Real people in the people business.

Ruby’s awards, recognition, and unprecedented growth all come down to one thing: our culture of people-powered goodness.

Hello, I’m Cameron.

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Call and talk to a live virtual receptionist. Hear why 13,000+ companies Ruby.

Sales Support

Live Virtual Receptionists

Ruby Icons_check_pink

A personalized fit.​

      • Multiple plans to fit your needs.
      • 24/7/365 coverage
      • Custom greeting
      • Call routing by type of call (ex. new customer vs existing)
      • Call routing by calendar integration
      • Known callers greeted personally
      • Bilingual receptionist answering
      • Basic and custom FAQs
      • Custom intake forms
      • Appointment scheduling capabilities
      • 7 hold music choices
      • Custom hold music available
      • Custom and time-of-day greetings
Ruby Icons_iphone_yellow

A personalized fit.

      • Local area phone number
      • Toll-free numbers available
      • Call and text from your business number in the Ruby app
      • Notifications for messages and voicemails
      • Access call, message, and voicemail details anytime
      • Custom after-hours routing
      • Voicemail transcriptions
Ruby Icons_pleased_orange

A personalized fit.

      • Answer calls or send to Ruby
      • One-touch call holding
      • Schedule Ruby to pick up if you can’t answer
      • Update handling preferences anytime
      • Outbound calls made by Ruby on your behalf
      • Clio Manage, Clio Grow, and Rocket Matter integrations
      • Sync iPhone and Android contacts
      • Usage alerts

For more information view our Terms of Use and you can always reach us by email at

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.

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